Refund & Returns Policy

Effective Date: Apr 2025

Digital Products or Services
Due to the nature of digital content and services, we do not typically offer refunds once access or delivery has occurred, unless required by law.

Physical Goods (if applicable)
If you purchase physical products from us in the future, you will have the right to return the item within 14 days of delivery, in accordance with UK consumer law.

To Request a Refund
Please contact us at [info@diens.co.uk] with your order number and reason for the request. We aim to respond within 3 business days.