Privacy Policy

Effective Date: Apr 2025

Diens Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

• Name

• Email address

• Payment information (processed securely via third parties)

How We Use Your Information

• To process transactions

• To communicate with you about your account or orders

• To send updates, promotions, and marketing content (with your consent)

Legal Basis for Processing
We process your data under the following bases:

• Consent (for marketing)

• Contractual necessity (for fulfilling orders)

• Legal obligations

Cookies and Analytics
We may use Squarespace’s built-in cookies and analytics tools. These help us understand visitor behavior and improve our site experience.

Sharing Your Information
We do not sell your data. Your information may be shared with trusted third parties like payment processors (e.g., Stripe or PayPal) under secure conditions.

Your Rights
You have the right to:

• Access your data

• Request correction or deletion

• Withdraw consent

• Lodge a complaint with the ICO

Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, email us at [info@diens.co.uk].